Archives – Archives – Archives
Greetings everyone…
I hope all of you are off to a fantastic new 2017. All of us at Qdigitizing came back from the holiday break energized and ready to tackle an exciting new year.
One of Qdigitizing’s most powerful features is also one of our most under utilized because many of our customers don’t know that 100% of their designs are stored in a Private Design Archive and accessible 24/7/365. Your archive is also searchable, there are thumbnails for all designs and, so long as your account is current for payment you can download designs any time you want. We store your designs forever so you can also use us as a Cloud Back-up for any design you have ordered (or had edited) by us.
To access your archive follow these simple steps:
- Navigate to www.qdigitizing.com
- Login to your account with your User ID and Password (If you have forgotten your log in credentials simply call Customer Service and we will help you out.)
- Once logged in hover your cursor over the Order Archive menu selection on left side of screen.
- Select if you want to review the Digitizing or Artwork Archive.
Once your archive is open your orders will be displayed in a grid format from Newest to Oldest. If you have numerous order there are NEXT and PREVIOUS selections in the Top and Bottom corners of the grid that will allow you to move forward and back thought the order archives.
To search your order history, Select the Search Order History menu selection. Once open this feature will allow you to search by order number or design name. Order number is very specific and will only return an order with a matching order number. Searching by name will return files with matches for words in your search. However, it is important to understand, when searching by name you may find it difficult to find an order unless you can remember the specific name applied to the order. To that end, here is an important note…Customers who place orders using our web site enter their own design names. This makes remember a design name much easier. Customers who place their orders by email rely on Qdigitizing staff to enter a design name. When we do this we try and create a name that makes sense. For Example, a logo with a picture of a car and text that reads, Bell Road Honda would be named, Bell Road Honda. You would be able to search for that logo using all of the words or any of the three. In other words, BELL – ROAD or HONDA would return this design. However, it is also important to note our web site would also return any other designs where those words might be part of the design name.
Archives are one of most powerful features. If you are ever in a pinch for a misplaced design and customer service is closed you can easily retrieve your order. Same thing if you need to replace a corrupt file or any other reason you might need to find a misplaced order.
As always, thanks for your continued support. We look forward to hearing from you soon.
Steve Freeman
Managing Partner
Qdigitizing.com