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Good customer service doesn’t mean just looking after the happy customers – occasionally you are going to get a bad review but with careful handling this does not have to translate into a negative impact on your business. Keep the following tips in mind when handling unhappy customers on social media. Listen When a customer [...]

When it is time to head back to school after the summer break there is plenty of potential for you to boost the effects of your marketing campaign by focusing on those who spend money at this time of the year. Social media Remember that in many cases it is the kids who are influencing [...]

Nearly everybody is carrying a smartphone these days so why not make the most of the apps available and let them help you to organize your life? From work to your home life, there is an app (usually free!) to help you with everything and these are just a few of our favorites. Post-it Plus [...]

The digital world moves along at a very rapid pace and this is especially true of digital marketing. Over the last few years one of the major factors in digital marketing has been the increased use of visual material. As more and more people can access visual material on smartphones and tablets, it makes sense [...]

As summer approaches are you planning to make any changes to your marketing strategy? Or are you just expecting there to be a lull in business as people go on vacation and start spending more time outdoors? With the right strategies, you can actually curb any slowdown and maybe even increase your business. Lets explore [...]

If you’ve been paying attention to updates in web development over the past few years, you’ve probably heard of responsive website design. A responsive website is simply one that recognizes the type of device that it is being utilized and adapts accordingly, reformatting to ensure that there is the ideal user experience at all times. [...]

LinkedIn is a rapidly growing social networking site for professionals and businesses. Users can choose to create a free profile page or a premium profile page for a small fee, but how do they differ? Which one is going to be right for you? Let’s jump right in… Free account key points The free account [...]

As 2017 is now well underway it is a good idea to take notice of the online trends that will impact your business this year.  For every business the technologies and new developments that are important will be different depending upon business needs, but why not keep a few of these in mind when planning [...]

LinkedIn is arguably the social networking site of choice for professionals and businesses and it is also becoming a great place to promote your company and services.  However, there are still many businesses that have not yet realized the marketing potential of LinkedIn, with many choosing only to use it to create a personal profile. [...]

When it comes to business, one of the most popular social networking sites is LinkedIn. While it already has millions of members, there are millions of other people (including yourself!) who could benefit by joining and building their profile. So what are the benefits? Self-promotion A profile on LinkedIn will help promote yourself, your career [...]

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